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Please Note

Orion has made the difficult decision to close our warehouse facility in the Netherlands. With the continuing supply chain/logistics challenges and slowness in the economy we have found that it is not economically feasible to maintain operations in the UK and Europe.

We have therefore stopped taking orders on this website. We apologize for any inconvenience.

We will continue to have Orion dealers in Europe to meet the needs of Orion consumers. We will also continue to honor the 30-Day product return period as well as honoring the Orion warranty for purchases made in the UK and Europe.

Our US-based Customer Service Representatives are here to help. Contact them via email at support@telescope.com or in the United Kingdom, via phone at 0-800-041-8146 (Monday-Friday between the hours of 1300 and 2400 GMT).

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Copyright Policy

This policy is intended to implement procedures for the reporting of alleged copyright infringement on Orion websites. It is the policy of Orion Telescopes & Binoculars to respect the legitimate rights of copyright owners and their agents and representatives. Users of any part of the Company computing system are required to respect the legal protections provided by applicable copyright law.

Designated Agent
The Company's Designated Agent to receive notification of alleged copyright infringement under the DMCA with regard to OrionTelescopes.co.uk is:

Frank Johnson
Orion Telescopes & Binoculars
89 Hangar Way
Watsonville, CA 95076
United States of America

Click here to send an email to the Copyright Agent.

(This email address is only for copyright infringement claims. You will not receive a reply if the matter is not a copyright issue.)

Upon receipt of proper notification of claimed infringement, Orion will follow the procedures outlined in this policy.

Complaint Notice Procedures for Copyright Owners
The following elements should be included in your copyright infringement claim:

  • 1. An electronic or physical signature of the owner (or a person authorized to act on behalf of the owner) of an exclusive copyright-related right that is allegedly infringed.
  • 2. Identification of the copyrighted work claimed to have been infringed, or if a single notice objects to several copyrighted works at a single online site, a representative list of the infringed works at that site. A "representative list" should identify every work if there are less than ten such works and at least half of the works if there are ten or more such works.
  • 3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the Company to locate the material. This should include the exact URL and the date on which the infringement was noted.
  • 4. Information reasonably sufficient to permit Orion to contact the complaining party. If at all possible, this should include an electronic mail address, a mailing address, telephone number, and fax number.
  • 5. A statement that the complaining party has a good faith belief that the allegedly infringing use of the material at issue is not authorized by the copyright owner, its agent, or the law.
  • 6. A statement that the information in the notice is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Failure to include all of the above information may result in a delay of the processing or the copyright infringment notification.

Notice and Takedown Procedure
All users of any part of the Orion computing system must comply with all applicable copyright laws. However, if Orion receives proper notification of claimed copyright infringement, it will respond expeditiously by removing, or disabling access to, the material that is claimed to be infringing or to be the subject of infringing activity.

Please allow at least three business days to process any complaint or counter-notification. Orion will process these items as rapidly as possible, but cannot predict the number of active items it may have at any given time.

Repeat Infringers
Infringement of the copyrights of others violates the Terms of Service for all of Orion's computing systems and networks. Under appropriate circumstances, Orion may restrict or terminate the access of its system or network users who are repeat infringers. Orion will cooperate with copyright holders if it believes that any repeat infringer's activity is both (a) persistent and (b) willful and/or for purposes of financial gain, and such cooperation may include, among other things, the release of otherwise private user information after appropriate notification and (if necessary) due process of law.

This policy is effective as of April 13, 2010.

Download our Copyright Policy to your computer (Adobe Reader required).