Orion has made the difficult decision to close our warehouse facility in the Netherlands. With the continuing supply chain/logistics challenges and slowness in the economy we have found that it is not economically feasible to maintain operations in the UK and Europe.
We have therefore stopped taking orders on this website. We apologize for any inconvenience.
We will continue to have Orion dealers in Europe to meet the needs of Orion consumers. We will also continue to honor the 30-Day product return period as well as honoring the Orion warranty for purchases made in the UK and Europe.
Our US-based Customer Service Representatives are here to help. Contact them via email at email@example.com or in the United Kingdom, via phone at 0-800-041-8146 (Monday-Friday between the hours of 1300 and 2400 GMT).
You can count on us! We have been selling direct since 1975 through our mail-order catalog and online since 1997. Unlike web-only storefronts or department stores that sell optics only seasonally, we're specialists in telescopes and binoculars — it's what we do year round!
Should we lower the price of the product you purchased, you may email us at firstname.lastname@example.org within 30 days of delivery date to request a credit for the difference between the price you paid and the current Orion Telescopes & Binoculars selling price found at www.OrionTelescopes.co.uk. This excludes Clearance Items, mail-in rebates, non-Orion branded products, Special Buy products, shipping rates, free shipping offers, Deal of the Day offers, Flash Sales, 12 Days of Christmas offers, and printing errors, which are not part of this guarantee.
We stand behind our products and services. By law you have the right to withdraw from your purchase within seven working days of receiving your item and if you do so, we will refund your purchase price plus any standard shipping charges (premium charges for expedited shipping are not refundable). If for any reason, you are not completely satisfied with your purchase from Orion Telescopes & Binoculars but you received your item more than seven working days ago, you may qualify for our 30-Day Money Back Guarantee: just return the item(s) in new condition within 30 days after delivery for a prompt refund, less shipping and handling charges. No restocking charges, no hassles! (Boxed software which has been opened cannot be returned except for an exact exchange to replace defective software.)
Because we sell direct, we can offer you tremendous value at a great price.
We offer a tremendous assortment of Orion-branded products and other highly respected telescope brands, in-stock and ready-to-ship.
Dealer: Use our dealer locator page for a dealer near you
We have highly trained sales and support staff who are knowledgeable about our products and services, and are willing and able to help you make an informed buying decision. Email us at email@example.com to ask our sales reps a question.
We support our products. If you have a question before or after you purchase one of our products, we provide technical support by email at firstname.lastname@example.org. And you can really reach us!
Orders for in-stock products placed before 5:00 pm UTC Monday through Sunday typically ship the next business day (excluding New Year's Day, Easter Monday, King's Day, Ascension, Pentecost Monday, and Christmas). This applies to items in-stock and does not apply to items drop shipped. Please see the specific item's product detail page for detailed information regarding availability.
We care about your security. OrionTelescopes.eu is secured with a GeoTrust world-class SSL certificate, enabling up to 256-bit SSL encryption. More than 100,000 customers in over 150 countries trust GeoTrust to secure online transactions and conduct business over the Internet. The presence of SSL means you can rest assured that communications (e.g. credit card numbers) between your browser and this site's web servers are private and secure when the SSL session is activated.
Orion is an authorized dealer for all the brands that we sell. In many cases, we have been a trusted partner with these manufacturers for over 15 years.